Event Management Software Glossary

Become well-versed in Timely Event Management Software by going through our glossary and learning all the main keywords and terms used on our platform.


2 Factor Authentication

2 factor authentication is an authentication method that requires system users to log in with two different passwords, or a password and a code received on personal email/phone, making the system access safer.


Add Event Button

The Add Event Button is an integrated button, visible on the public view of the event calendar, that is used by event submitters to submit events to the calendar for publication.


Administrator or Admin is the system user with the authority to do everything in the Timely system, such as changing the account settings, adding other users, and setting payment information.


Application Programming Interface (API) is a way for two or more applications to communicate with each other. With the Timely API, system users can export raw event data from Timely Event Management Software into other tools used by the system user’s organization.


Attendant is the system user with the authority to scan QR codes in order to check attendance at events managed through Timely software.


Attendee is a person who attends an event.

Attendee List

Attendee List is a list of all of the attendees for an event. It allows system users to know in advance who is attending the event, and plan accordingly.


Author is the system user with the authority to create, edit and publish their own events on Timely software.



Billing is the process of making or sending invoices. It also refers to the action of charging for a service.

Billing Issue

Billing issue refers to an issue with a service payment or billing document.

Booking Form

Booking Form is a custom event booking questionnaire created by the system user. It appears on the event booking checkout when a guest is registering for a free event or purchasing a ticket for a paid event. It can contain both required and optional questions.

Booking Requests

Booking Request is an event registration type that requires guests to ask for a spot at an event. It gives system users the ability to review the list of registrants, and approve or reject their participation in the event.

Bulk Actions

Bulk Actions is an efficient way for system users to complete certain tasks to multiple items simultaneously with a single command, instead of having to repeat the action individually. For example, assigning filters to events, changing event status, and moving event posts to trash.



Calendar is a chart showing the arrangement of days, weeks, and months of a particular year. Calendars are used to display a list of events that are happening at particular dates and times.

Calendar Embed URL

Calendar Embed URL is the main URL where the calendar is or will be embedded on your website. For example, https://example.com/calendar/

Calendar Feed

Calendar Feed is a one-way push of events from one calendar to another. Calendar Feeds are used to import and sync events from other Timely calendars or outside sources.

Calendar Owner

Calendar owner is the person who owns the Timely calendar account, and has the authority to view and edit billing information and invoices, as well as upgrade or downgrade the account.

Calendar Theme

Calendar Theme is the foundation for a calendar design. It includes fonts, color palette, and backgrounds.

Calendar View

Calendar Views are layouts you can use to improve the visualization of your calendar and events in your website. Depending on your subscription plan, you can choose among several calendar views, such as agenda, week, month, stream tile and poster board.


Carousel Widget is an application that displays selected events in a carousel format, allowing people to visualize them in a row.


Category is a class or group of events. Categories are used as filters to organize a calendar with events, and are considered the main filter (as chapters of a book). Categories provide a general overview of the topics of the event calendar covers.

Chrome Extension

Timely Chrome Extension is an extension that can be used on Google Chrome to save events published on third party discovery event websites, such as Eventbrite and AllEvents, and add them to a Timely calendar.


Currency is the money system selected by the system user to sell event tickets and event ads from the Timely calendar.

Customer Support

A support channel where customers can ask questions and assistance to use calendar applications.

Content Management System

Content Management System or CMS is a software application used to create and manage a website. Examples of CMS include WordPress, Joomla, Drupal, Wix and Squarespace.

Community Events

Community Events is a set of features that enables the collection and management of event submissions from the community for publication in the event calendar.


CSV (Comma-Separated Values) is a type of text file where information and lines are delimited by commas. CSV files allow data to be saved in a tabular format, with each line being a new record.

Custom CSS

Custom CSS (Cascading Style Sheets) is a computer language used to adjust and customize surface-level design elements displayed on the public interface of an event calendar, such as colors, fonts, and buttons.

Custom Subdomain

Custom Subdomain is an additional part to the main root domain. It can be used as a distinct section of a website to point to Timely events.

Custom Fields

Custom Fields are fields created by system users in order to ask their audience customized questions. Custom Fields can be applied to both event booking questionnaires and event submission forms to ask custom questions to event registrants and event submitters, respectively.

Custom Filters

Custom Filters are customized filters created by system users to better organize events in the calendar.



Dashboard is the Timely event management panel. It displays your event data in a visual format. Its primary intention is to provide information at-a-glance, such as the number of events published in your calendar.

Design Settings

Design Settings is the set of features used by system users to customize the look and feel of the public interface of Timely calendars. It includes features such as calendar views, themes, colors, fonts, among others.


Disclaimer is a statement used to deny something, especially responsibility. For example, a statement that the calendar owner assumes no responsibility or liability for the information shared by event submitters when they submit events to the calendar for publication.

Draft Events

Draft Events are preliminary versions of event posts. They are created and then saved as draft instead of being published or scheduled for publication. Draft Events can be found on the Draft folder.


Early-Bird Tickets

Early-Bird Tickets are discounted tickets released for pre-sale that expire before the sales of regular tickets start. Their purpose is to encourage the audience to commit to the event early and build buzz around the event.


Editor is the system user with permission to create and edit all events in the calendar, even events created by others.

Email Marketing

Email Marketing is a form of marketing used to inform people in your email list about your news and offerings. For example, a newsletter sharing information about upcoming events.

Embed code

Embed Code is a HTML block that can be placed in a web page to render visual elements from another website or source. Timely calendar and widgets can be installed on a website through Embed Codes.


Event is a planned special occasion. Events can be private or public.


EventFinder is a feature used to find public events published by others using the Timely event management system, and import them to a particular Timely calendar.

Event Ads

Event Ads is a feature that allows system users to charge a fee to advertise events that are submitted to their calendar by event submitters through an integrated event submission form.

Event Distribution

Event Distribution is a set of features to help system users with the promotion of events through automated newsletters and social media posts.

Event Management Software

Event Management Software is the Timely platform used by system users to manage all aspects of an event, such as event creation, publishing, promotion, ticket sales, and more.

Event Page

Event Page is a dedicated web page for an event. At minimum, an Event Page includes the event description, image, date and time, location, and ticket information. A calendar is composed of several Event Pages. Synonyms: Event Landing Page or Event Post.

Event Page Layout

Event Page Layout is the layout selected by the system user to be applied to all event pages within a calendar.

Event Status

Event Status is a feature that allows system users to update the status of events published in a calendar. Event Status options include, Confirmed, Canceled, Postponed, Sold Out, among others.

Event Submitted

Event Submitted is an event that has been submitted to a calendar for publication by an event submitter through an integrated event submission form. Events Submitted can be approved manually or automatically.

Event Submitter

Event Submitter is the system user that only has the permission to submit events for publication in a Timely calendar through an integrated event submission form.

Event Submission Form

Event Submission Form is a customizable form integrated to a Timely calendar that allows event submitters submit events for publication in the calendar.

External Tickets

External Tickets is a feature that allows system users to add an external URL on the Tickets CTA button of their event pages. It is used to redirect customers to the external URL when using a different platform to sell tickets to the event.



FAQ or Frequently Asked Questions is a section used to answer general inquiry and commonly asked questions.

Featured Event

Featured Event is an event that is manually selected by system users to be highlighted in the calendar.

Featured image

Featured Image is the image used to illustrate the event. It serves as a cover image for the event page.

Feature request

Feature Request is a type of support ticket used by system users to request for new features to be added to their subscription plans.


Filters is a set of features used as a classification tool to organize events within a calendar. It includes categories, tags, venues and organizers, and can also include custom filters.


General Inquiry

General Inquiry is a type of support ticket used by system users to ask non-specific questions about Timely software.

General Settings

General Settings is a group of features containing the main settings for a Timely calendar. It includes the calendar name, logo, language, emails, date, payment receivables, and more.


Help Center

Help Center is the knowledge base for Timely’s software solutions. Timely Help Center contains several self-service resources, including step-by-step articles and video tutorials. Its purpose is to help system users learn how to set up, implement and use Timely’s software.

Hybrid Event

Hybrid Event is an event that happens both in-person and online. Therefore, Hybrid Events use a combination of live and digital experiences, tailored to each audience. For example, an in-person conference that is live streamed to virtual attendees simultaneously.


ICS / iCal

ICS, also called iCal or iCalendar, is a standard file format to store event information. It allows sharing event data between different calendar applications, without the need for file conversion. Files using the iCalendar format have the file extension of “.ics”.

ICS / iCal Feed

ICS Feed, or iCal Feed, is a feature that allows system users to import events from other calendars to a Timely calendar using a calendar or event URL. Events imported through ICS / iCal Feed can be synced, meaning that any changes to the events on the source calendar will be applied to the Timely calendar automatically.

Import Events

Import Events is a set of features used by system users to import event information from other calendars and platforms into a Timely calendar. It includes the features ICS / iCal feeds, ICS and CSV uploads, EventFinder, and Timely Calendar Google Chrome extension.

In Person Event

In Person Event is an event that happens live in a physical location with attendees present at the event venue.

Internal Notes

Internal Notes is a feature that allows system users to add private notes to individual event posts. Internal Notes do not appear on the public event page, and can only be seen by system users when logged into Timely event management software.


Invoice is a billing document with information about services rendered. It can mean the invoice for services provided by Timely to calendar owners, as well as the invoice provided for ticket sales by the calendar owner to event attendees.


Master Calendar

Master Calendar is the main calendar of an account, when the account has more than one calendar and uses the other ones as sub calendars. Usually, a Master Calendar contains all the events published on the sub calendars, and is used for managerial purposes to have a complete visualization of the events hosted by the account.

Media Library

Media Library, or Media Gallery, is a set of features where image files are stored for reference and future use.

My Account

My Account is a set of features where account information is saved. It includes the individual system user profile, as well as subscription plan, billing information, and invoices.



Notification is an automated message sent to system users or attendees to remind them of specific actions. For example, an automated email sent to registrants about an upcoming event.



Organizer is the person who is in charge of overseeing an event. Organizers are used as an optional filter to organize events in a Timely calendar, and to highlight the people or staff behind the events.


Payment Gateway

Payment Gateway is a payment platform used by calendar owners to accept payments from customers through their Timely calendar. They can be used to sell tickets to paid events, as well as event ads for events submitted by the community for publication on the calendar. Currently, Timely integrates with the payment gateways PayPal, Stripe and Square.

Payments Receivable

Payments Receivable is the feature that allows calendar owners to connect a Timely calendar with their payment gateway account.

Private Calendar

Private Calendar is a Timely calendar that is not open to the public and only available to members of an organization. Usually, Private Calendars are installed on private intranets or password-protected webpages, and not indexed by search engines.

Product Issue

Product Issue is a type of support ticket used by system users to report a problem or bug with the software.

Promotional Code

Promotional Code is a feature used by system users to create discount codes that can be used by their customers when purchasing tickets to paid events. Their purpose is to increase ticket sales and attendance.

Public Calendar

Public Calendar is a Timely calendar that is open to the public and can be accessed by anyone. Usually, Public Calendars are installed on public webpages, and indexed by search engines.

Published Events

Published Events are finished versions of event posts. They are created and then published on a Timely calendar. Published Events can be found on the Published folder.


QR Code

QR Code, short for quick-response code, is a scannable barcode with information that can be used for various purposes, including to identify attendees to an event.


Recurring Bookings

Recurring Bookings is a feature that allows system users to offer their audience the possibility to register or purchase tickets to multiple recurrences of the same event in the same transaction.

Recurring Event

Recurring Event, or Repeating Event, is an event that recurs on a regular basis. For example, a meeting that happens every Tuesday, from 10:00am to 11:00 am.


Relabelling is a feature that allows system users to change the name of items that are shown in the public interface of their calendars. For example, replace the name of the filter “Venue” with “Event Location”.


RSVP, short for répondez s’il vous plaît in French, means the action of registering for an event, performed by event registrants.



SAML, short for Security Assertion Markup Language, is an open standard for transferring authentication data between an identity provider and a service provider.


SAML SSO, or SAML Single Sign-On, is a way that leverages SAML allowing users to access multiple web applications after logging into the identity provider through a single credential.

Share Button

Share Button is a feature that enables the audience of a Timely calendar to share events with their network through major social media platforms. Share Buttons are shown on the public interface of calendars and event pages.

Slider Widget

Slider Widget is an application that displays selected events one at a time in a slideshow.

Social Media Automations

Social Media Automations is a set of features that enable posting events on social media channels as posts, in an automated way. Currently, Timely integrates with Facebook, LinkedIn and Twitter.

Submitted Events

Submitted Events are events submitted by event submitters for publication on a Timely Calendar. Submitted Events can be approved or rejected by system users. Submitted Events can be found on the Submitted folder.



Tag is a free text label assigned to events. Tags are used as filters to organize an events calendar, and are considered an optional filter (like the index in the back of a book). Tags are used to micro-categorize the content providing more specific information about events.


Templates are a set of features that allow system users to customize email and document templates. The customized emails are then sent out by Timely software either manually or automatically, based on specific actions taken by system users or their customers.


Ticket, or eTicket, is a document that gives the holder the right to participate in an event.

Ticket Holder

Ticket Holders is the person who holds a ticket to attend an event. The Ticket Holder may not be the same person as the ticket purchaser if the ticket was purchased by another individual on behalf of the ticket holder.

Ticket Purchaser

Ticket Purchaser is the person who has purchased one or more tickets for an event. The Ticket Purchaser may not be the same person as the ticket holder, since a Ticket Purchaser may purchase a ticket for someone else to participate in the event.

Time Slot

Time Slot is a time assigned on a schedule. Time Slots are used to create appointment slots at an event, where a special activity will happen.


Toolbar is the part on the top of the public interface of a calendar that contains buttons that execute commands when you click on them. For example, date range search, keyword search, and filters.

Toolbar Settings

Toolbar Settings is a set of features that allow system users to choose which buttons will appear on the toolbar of the public interface of their Timely calendar.



User, or System User, is any person who has been added as an user and has access to the backend of a Timely calendar. The Calendar Owner, Administrators, Editors, Authors, and Attendants all qualify as Users.



Venue is the place where the event happens. Venues can be physical, virtual, or hybrid.

Video Tutorials

VIdeo Tutorials are short videos with step-by-step instructions on how to use Timely software. You can find video tutorials on Timely Help Center.

Virtual Event

Virtual Event is an event that doesn’t have a physical location. Virtual Events happen entirely online through streaming platforms or video conferencing.


Waiting List

Waiting List is a feature that enables people interested in attending a sold out event to put their names on the event waitlist. Once a spot becomes available they receive a notification, and can then register for the event.