(FAQ) Frequently Asked Questions

Find below a list of frequently asked questions and answers about Timely’s event management solutions. This section is particularly useful for those initially considering our products. We hope it may help you learn more about them. These questions and answers are updated regularly.

For more information on our products’ functionalities, training and tutorials, please check our User Guide.

Timely offers integrated solutions that can include event calendar, event booking, event ticketing, training registration, online school agenda, virtual event management, centralizing multiple website’s event management, front-end submission form, and automatic aggregation and distribution of events.

Timely offers event management solutions for a variety of sectors and organizations, including Media and Event Promoters, Schools, Colleges and Universities, Event Venues, Theatres and Museums, Nonprofits and Charities, Destination Marketing Organizations (DMOs) and more.

Timely calendars are embeddable on a wide variety of Content Management Systems (CMS) including HTML, WordPress, Squarespace, BigCommerce, Weebly, Shopify, Joomla, Tumblr and Drupal.

Yes. Depending on your needs we can customize your plan to include multiple domains embed options. Please contact us to learn more about this option.

Yes. Our software offers a centralized platform for all your calendars and events management needs on multiple websites. Please contact us to learn more about this option.
Yes, our solution has integration with various Social Media, Mapping, Ticketing, Video Conferencing, and CRM solutions. Please contact us to learn more about our available integrations.
Depending on your current platform there are multiple options to import your calendar data to Timely Event Management Software. You can import all your event data automatically, using our import tool, importing via ICS file, or even CSV file using our import templates.

Yes. You can import the ICS file from any platform that provides the event data in this format to your calendar. Additionally, through our Event Finder solution you can easily and automatically import events and their updates to your calendar.

Yes. Through our Frontend Submission (FES) form you can allow your audience to engage with you and submit their events to your calendar. As an option, you can set this submission to be free of charge or include payment (monetizing through Timely software).

Absolutely! You and assigned users of Timely Software, will be automatically notified via email, as well as in-app notifications. We also provide the CSV file with detailed reports of those who have responded to your events.

Yes. Timely offers its own  integrated and developed ticketing system as part of its software. Contact us to learn more.

Yes. We provide at least one onboarding session free of charge to clients of our paid products. We offer more training to your audience or users should you need it in our customized plans.
Timely provides support to all clients of our paid products. At Timely, we are committed to responding to all support tickets in a timely manner. Typically, you can expect a response from our Support Team within 72 business hours. This is reduced for our subscribers to plans with VIP support ticket status to 24 business hours.

Please contact us. Our Customer Success Team will schedule a meeting with you to discuss the features that best fit your needs.

Yes. Depending on the size and complexity of your project and implementation, we can offer you a trial period. Please contact us to learn more.

Timely is committed to protecting and respecting the privacy of our clients and all our website visitors. Our Privacy Policy complies with global policy laws, including GDPR.

Yes. All our Event Management software solutions comply with global privacy laws, including but not limited to GDPR, COPPA, CaIOPPa and PIPEDA.

Get started with Timely Event Management Solutions today.

At Timely, we believe events are the cornerstone of experiences. We aim to create technology that brings communities together and turns events into lasting memories. Count on us to help you achieve your event management goals.