How to Add Users to Your Timely Venue Management Account

With Timely’s Venue and Space Management Software, you have the flexibility to add users to your account and assign them specific roles, streamlining collaboration and optimizing venue operations. Read on to discover how to add users to your Timely account and effectively manage their permissions.

1. How to Add Users?

To create user accounts, follow these simple steps:

Log into your Timely account.
Navigate to the My Account menu, then the Users tab.

First steps to Add Users to Your Timely Venue Management Account.

Next, click on the green plus button to add a new user. A new section will open on the screen for you to add your new user’s essential details, such as name, and email address. There, you will also be able to select the user’s role.

Timely dashboard view to add additional system users.

Save your new user.

2. User Roles and Permissions

User roles in Timely dictate different levels of access within the venues. Here’s a breakdown of available roles and their corresponding permissions:

Owner: Full access to settings, sensitive account information, and email notifications.
Administrator: Comprehensive access to settings and the ability to receive email notifications.
Editor: Permission to publish and edit events.
Author: Ability to publish and edit only their own events.
Attendant: Granted access to scan QR codes on event tickets.
Space Administrator: A designated role with permissions for overseeing venue operations, managing space bookings requests, and optimizing space utilization.

Permissions	Owner	Admin	Venue Admin	Editor	Author	Attendant
Create and edit own events	YES	YES	YES	YES	YES	NO
Create and edit own events	YES	YES	YES	YES	YES	NO	Create and manage filters and categories for own events	YES	YES	YES	YES	YES	NO
Create RSVP/Tickets for own events	YES	YES	No	YES	YES	No	Create and manage filters and categories for own events	YES	YES	YES	YES	YES	NO
Create RSVP/Tickets for own events	YES	YES	No	YES	YES	No	Edit and manage events and filters for others	YES	YES	YES	YES	NO	NO
Manage users and submitters	YES	YES	YES	No	No	NO	Edit and manage events and filters for others	YES	YES	YES	YES	NO	NO
Manage users and submitters	YES	YES	YES	No	No	NO	Manage RSVP/Tickets and invoices	YES	YES	No	NO	No	No
Import Events	YES	YES	No	No	No	No	Manage RSVP/Tickets and invoices	YES	YES	No	NO	No	No
Import Events	YES	YES	No	No	No	No	Manage Newsletters	YES	YES	No	No	No	No
Manage Social Media Settings	YES	YES	No	No	No	No	Manage Newsletters	YES	YES	No	No	No	No
Manage Social Media Settings	YES	YES	No	No	No	No	Manage Design Settings	YES	YES	No	No	No	No
Scan QR Codes	YES	YES	No	No	No	YES	Manage Design Settings	YES	YES	No	No	No	No
Scan QR Codes	YES	YES	No	No	No	YES	List all calendars under the account	YES	YES	No	No	No	No
Manage Venues/Spaces	YES	YES	YES	No	No	No	List all calendars under the account	YES	YES	No	No	No	No
Manage Venues/Spaces	YES	YES	YES	No	No	No	Manage Venue Bookings	YES	YES	YES	No	No	No
View and edit billing information	YES	No	No	No	No	No	Manage Venue Bookings	YES	YES	YES	No	No	No
View and edit billing information	YES	No	No	No	No	No	Upgrade Plan	YES	No	No	No	No	No

3. Managing Users

Follow these simple steps to add and manage users within your Timely account:

Log into your Timely account.
From the main menu on the left, select Settings, then click on Users.
Hover over the user’s name you wish to modify, and click Edit.

Here, you can adjust the user’s role settings as required.

Drop down list displaying different user roles.

Then do not forget to save it.

By adding users to your Timely venue management account and assigning appropriate roles and permissions, you can streamline operations, enhance collaboration, and maximize the efficiency of your venue management processes.

Need Additional Help?

For further guidance and support, please visit our Help Center. If you have any inquiries or need assistance, don’t hesitate to contact our customer success team by opening a support ticket from your Timely account’s dashboard.

In case you require additional assistance in implementing and using Timely venue management system, we are pleased to assist. Explore all the professional services we can offer you, and get in touch with us today!