With Timely’s Venue and Space Management Software, you have the flexibility to add users to your account and assign them specific roles, streamlining collaboration and optimizing venue operations. Read on to discover how to add users to your Timely account and effectively manage their permissions.
1. How to Add Users?
To create user accounts, follow these simple steps:
- Log into your Timely account.
- Navigate to the My Account menu, then the Users tab.
- Next, click on the green plus button to add a new user. A new section will open on the screen for you to add your new user’s essential details, such as name, and email address. There, you will also be able to select the user’s role.
- Save your new user.
2. User Roles and Permissions
User roles in Timely dictate different levels of access within the venues. Here’s a breakdown of available roles and their corresponding permissions:
- Owner: Full access to settings, sensitive account information, and email notifications.
- Administrator: Comprehensive access to settings and the ability to receive email notifications.
- Editor: Permission to publish and edit events.
- Author: Ability to publish and edit only their own events.
- Attendant: Granted access to scan QR codes on event tickets.
- Space Administrator: A designated role with permissions for overseeing venue operations, managing space bookings requests, and optimizing space utilization.
Permissions | Owner | Admin | Venue Admin | Editor | Author | Attendant |
---|---|---|---|---|---|---|
Create and edit own events | YES | YES | YES | YES | YES | NO |
Create and manage filters and categories for own events | YES | YES | YES | YES | YES | NO |
Create RSVP/Tickets for own events | YES | YES | No | YES | YES | No |
Edit and manage events and filters for others | YES | YES | No | YES | NO | NO |
Manage users and submitters | YES | YES | YES | No | No | NO |
Manage RSVP/Tickets and invoices | YES | YES | No | NO | No | No |
Import Events | YES | YES | No | No | No | No |
Manage Newsletters | YES | YES | No | No | No | No |
Manage Social Media Settings | YES | YES | No | No | No | No |
Manage Design Settings | YES | YES | No | No | No | No |
Scan QR Codes | YES | YES | No | No | No | YES |
List all calendars under the account | YES | YES | No | No | No | No |
Manage Venues/Spaces | YES | YES | YES | No | No | No |
Manage Venue Bookings | YES | YES | YES | No | No | No |
View and edit billing information | YES | No | No | No | No | No |
Upgrade Plan | YES | No | No | No | No | No |
3. Managing Users
Follow these simple steps to add and manage users within your Timely account:
- Log into your Timely account.
- From the main menu on the left, select Settings, then click on Users.
- Hover over the user’s name you wish to modify, and click Edit.
- Here, you can adjust the user’s role settings as required.
- Then do not forget to save it.
By adding users to your Timely venue management account and assigning appropriate roles and permissions, you can streamline operations, enhance collaboration, and maximize the efficiency of your venue management processes.
Need Additional Help?
For further guidance and support, please visit our Help Center. If you have any inquiries or need assistance, don’t hesitate to contact our customer success team by opening a support ticket from your Timely account’s dashboard.
In case you require additional assistance in implementing and using Timely venue management system, we are pleased to assist. Explore all the professional services we can offer you, and get in touch with us today!