Timely User Guide

Not finding what you need? Try these tips and tricks.

Google Maps Won’t Load: “Do you own this website?”

When you attempt to look at the Google map on your event page, the map loads briefly, then goes blank with this error message:

“Google: This page can’t load Google Maps correctly. Do you own this website?”

If you click the link “Do you own this website?” it takes you to a page that lists the various reasons why the maps is being blocked:

Solution 1:

A general solution that works for most users is to edit your Google Maps API key settings and remove any restrictions:

  1. Look up an existing key to edit it:
    https://console.developers.google.com/project/_/apiui/credential
  2. Select your existing API key and click on your key name
  3. Under “Key Restrictions” make sure it’s set to “None”
  4. Click on the “API Restrictions” tab and make sure none of the maps features are selected from the drop down menu.
  5. Save the settings.

Solution 2:

Alternatively, you can just create a new key.  Be aware that you are now required to enter a valid payment method.

Click here and follow the instructions provided to create a new API key:
https://developers.google.com/maps/documentation/javascript/get-api-key#get-an-api-key

Get started with Timely Event Management Solutions today.

At Timely, we believe events are the cornerstone of experiences. We aim to create technology that brings communities together and turns events into lasting memories. Count on us to help you achieve your event management goals.