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How to Add the Ticketing Add-On to Your Timely Account

With a Timely account and Timely Ticketing Add-on, you can easily offer your event attendees the ability to register for free events, or buy tickets to paid events. You just need to add the Ticketing Add-On to your Timely account. Learn all the steps in this post.

Please note that not all Timely Event Management Software plans come with the Ticketing feature included. If you want to have this feature, one option is to upgrade your plan to a more comprehensive plan that has the Ticketing feature included. Alternatively, you can add just the Ticketing add-on to your current plan, and only pay Timely a transactions fee.

1. How to Add the Ticketing Add-On to Your Plan

To add the Timely Ticketing add-on to your plan, you have to be logged in into your Timely Event Management Software account. Then on the Events page, on the Add Event section, scroll down until you see the Cost and Tickets option. Click on the arrow to expand the options, then click on one of the four ticketing options available:

  • Event Registration/RSVP
  • Time Slot Registration/RSVP
  • Event Ticket
  • Time Slot Ticket

The options Entry Fee and External Tickets are available to all plans because they don’t use the Timely Ticketing feature.

When you click on one of the four options listed above, you will be able to see a message letting you know that you can have the Ticketing Add-on and start using this feature ASAP. Check the image below to see how it looks like.

print screen of the message displayed to active ticketing add-on

To add the ticketing add-on click on the yellow button Activate.

2. How to Activate your Ticketing Add-On

Once you click on the Activate button, you will be redirected to another page so you can add your contact and billing information.

print screen to add contact and billing information in order to activate the ticketing add-on

Check your contact information, click the Continue button. Then fill your billing information and click the Subscribe button. If you have a Coupon Code make sure to add this before clicking the subscribe button. It may take a few minutes to activate the add-on once purchased.

The Ticketing Add-on adds zero cost on your plan. You will only pay a tickets transaction fee and a base ticket fee for each ticket sold. The registrations/RSVPs don’t generate cost to your customer, but each RSVP still has the base fee for each RSVP that was acquired through your calendar.

When you sell tickets, you can easily change who pays the ticket transaction fees. You can choose to pass this fee on to your customers, or absorb them into the ticket price and pay them yourself. This applies only to paid events, since free events do not carry any fees. Learn all the steps at this helpful user guide: How to Change Who Pays Ticket Fees (Pass On or Absorb).

For more user guidance, please go to our Help Center. If you have any questions or need additional assistance, do not hesitate to contact us. Alternatively, you can open a support ticket from your Timely account’s dashboard.

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