With a Timely account, you can receive event submissions from your community by setting up an event submission form. In this post, you will learn all the steps to reject, edit or approve event submissions, managing all the events submitted to your Timely events calendar.
1. Viewing New Event Submissions
When an event submitter submits a new event to your Timely events calendar, you will receive an email notification. The purpose of this notification is to inform you about the new user-submitted event, and remind you to reject, edit or approve it.
To see all your event submissions, first you need to log in into your Timely account. Then, go to the menu Events, and choose the submenu Submitted.
If you are using the live view mode, you will see your user-submitted events like the image below:
If you are using the list view mode, you will see the events like the image below.
2. Managing User-Submitted Events
To manage user-submitted events, just move the mouse over the event you wish to review.
2.1 Approve Events
To approve an event without modifications, click on the Accept button. Consequently, the system will automatically publish the event to your events calendar, as submitted.
2.2 Edit Events
As another option, you may want to edit the event before approving it. In this case, just click on the event listing, and you will then be able to edit the event post. When you are done editing, click on the Accept button at the end of the event settings page. The submitted event will then be published with your edits.
However, if there is still information missing that you want to add or confirm before publishing the event, you can click on Accept as Draft. The user-submitted event will move from the Submitted list to the Draft list, immediately.
2.3 Reject Events
To reject a user-submitted event, just click on the Reject button. As a result, the event will be rejected, and will no longer appear on the list of submitted events.
2.4 Recover Rejected Events
If you accidentally reject an event, you can recover it by following these steps:
- Log in to your Timely account.
- Navigate to the Community Events menu.
- Select the Submitted Events tab.
- Use the Event Status filter and select Rejected from the dropdown options.
- Use the additional filters to locate the event you want to reinstate.
- Hover over the event and click either Accept to publish it immediately or Accept as Draft to move it to the Draft list for further editing.
This ensures that rejected events can be easily recovered and prevents confusion.
3. Managing Answers to Custom Intake Questionnaire
In case you have created a custom event submission intake questionnaire, submitters will have to answer your custom questions as part of your event submission process. The data collected through this questionnaire will be accessible as a new functionality in the specific event post when seen from your Timely account.
The Custom Fields option allows clients to easily review the submitted details and take necessary actions such as rejecting, editing, or approving the event submissions. Our intuitive interface provides a seamless experience for clients to handle event submissions efficiently and effectively.
4. Automating Event Submission Approvals
Instead of managing each event separately, if you prefer, you can automate the event submission approval process by automatically approving all events submitted by a particular user-submitter. To learn how to do that, please read How to Approve and Manage Event Submitters.
Need Additional Help?
For further guidance and support, please visit our Help Center. If you have any inquiries or need assistance, don’t hesitate to contact our customer success team by opening a support ticket from your Timely account’s dashboard.
Moreover, in case you require additional assistance in implementing and using Timely event management system, we are happy to assist. Explore all the professional services we can offer you, and get in touch with us today!