Timely User Guide

Not finding what you need? Try these tips and tricks.

Feed Sync Never Finishes

In your calendar dashboard under Events > Import Feeds > Import Feeds tab >

You click on the Refresh button, but the feed never gives you a confirmation message that the sync/refresh operation completed.

Most likely, the reason could be that your host is reaching it’s PHP memory limit — and then the feed hangs.

I suggest increasing the memory limit, and try the feed refresh again — it should finish, then produce either a confirmation or an error message — this is how you know it finishes.

There are 4 ways to increase your PHP memory limit:

1. Add this to your wp-config file:

define(‘WP_MEMORY_LIMIT’, ‘256M’);

or

2. Edit your PHP.ini file (requires access to your server files).  If you have access to your PHP.ini file, change the line in PHP.ini
If your line shows 64M, try 256M:

memory_limit = 256M

or

3. Edit your .htaccess file.  If you don’t have access to PHP.ini try adding this to an .htaccess file:

php_value memory_limit 256M

4. Contact your Web Hosting Support

Ask your web host to increase the upload_max_filesize value for you to 256M

Get started with Timely Event Management Solutions today.

At Timely, we believe events are the cornerstone of experiences. We aim to create technology that brings communities together and turns events into lasting memories. Count on us to help you achieve your event management goals.