How to View and Download Invoices

If you are a Timely customer, whenever you make a payment to us, you get a receipt with details about the transaction. For example, the amount paid, the date of payment, your subscription plan, and any extra charge. In this article, you will learn how to view and download invoices.

Before you begin

This article is for clients who have a Timely Event Software (Journey) subscription. If you have any legacy product (e.g. Timely Trek Calendar App or WordPress Add-Ons), contact us.

Please note that you must be an Account Admin to do the steps described in this article. If you don’t have an Admin role, contact the Admin of your account.

Viewing and Downloading Invoices

Steps:

  1. Login to your Timely account
  2. In your Timely dashboard, select Billing in the left navigation menu, and then select the Invoice tab.
  3. You will see a list with all historical invoices. 
  4. To view details, print or save a PDF copy of the invoice, select Download in the top-right corner of the screen.
Print screen of Timely dashboard with an arrow showing how to view and download your timely invoices

For more user guidance, please go to our Help Center. If you have any questions or need additional assistance, do not hesitate to contact us. Alternatively, you can open a support ticket from your Timely account.

See more:

Event Management Software (Journey + WP v.3 new platform)

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